The co-chairman and chief executive officer of The Waterfield Group, Richard Waterfield oversees a financial organization that offers solutions in private banking, agriculture, and asset management, among other fields. Additionally, Richard Waterfield holds key positions with its numerous subsidiaries, including Waterfield Technologies.
A top provider of voice and mobile customer interaction solutions, Waterfield Technologies has earned recognition for providing enterprise-grade voice and mobile solutions for iOS and Android platforms. Its experience in creating individualized telecommunication solutions across many sectors has garnered it partnerships with other tech firms. North America’s only Voxeo Master Reseller, Waterfield Technologies develops and delivers customized business applications for the entity’s carrier-grade network.
In October 2013, Waterfield Technologies signed a strategic channel relationship agreement with Aspect Software. The deal enables Waterfield Technologies to deliver Aspect Software’s complete line of customer contact and workforce optimization programs that assist with client interaction management, back office solution, and other corporate needs. Tom Shepherd, the vice president of worldwide channel and alliance sales for the software developer, praised Waterfield’s “technology competencies” and its “full range of on-premise and on-demand delivery solutions.”